Privacy Policy

Updated November 6, 2026

Josh’s Flooring uses the information you provide to answer flooring questions and project requests. For questions about your information, email jrgflooring73@gmail.com or call (916) 871-6416.

Information you provide

Our forms collect your name, email address, phone number, selected service, and any ZIP code or project details you choose to provide. Please do not include payment information, identity documents, or other sensitive information.

How information is used

Information is used to respond to requests, discuss estimates and availability, and manage project communication. Requests are stored in our HighLevel customer management system. Hostinger hosts this website, and Luma Website Design maintains it. These service providers process information needed to operate the website and respond to requests.

Optional text messages

Providing a phone number does not by itself authorize automated text messages. The form has separate, optional, unchecked choices for service messages and promotional messages. Consent is not required to request information or purchase services. Automated texting through this website is awaiting activation. If you opt in, message frequency varies; message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Website assistant

Our AI website assistant uses HighLevel and its AI service providers to process messages and provide responses. Chat messages and contact details are stored with project inquiries so Josh can review and follow up. Please avoid sharing sensitive information in chat.

Technical information and storage

Hosting and form providers may collect technical information such as IP addresses and browser details to operate the website, manage submissions, and prevent abuse. Embedded forms may use cookies or local storage needed for their operation. We keep submitted information as needed to handle requests, maintain business records, and meet applicable obligations.

Your choices

You can call instead of submitting a form. Contact us at the email or phone number above to request access to, correction of, or deletion of information you provided.

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